PRIVACY POLICY

The Privacy Policy describes the usage of personal and sensitive information which is collected by us on our website while making your purchase.

The type of personal information we will collect about you may include:

• 1.Name
• 2.Address
• 3.Phone number
• 4.E-mail IDs and account password
• 5.Sizes and body measurement related information
• 6.Devices and browsers used

We collect information about you for the following reasons:

• - To process your order and to contact you in the event of any queries relating to the order or purchase.

• - For our delivery partners to contact you at the time of pickup or delivery of your products.
• - To help recommend the correct size or fit of our products.
• - To provide an optimal and seamless experience for you while browsing through our website.

We take your privacy and personal information very seriously, all information we collect from you are stored on secure and state of the art encrypted servers. Payment related information such as bank account details or credit / debit card numbers, UPI id, wallet information, which is essential to completing the purchase on our online store are not received by us. This is collected via secured payment service providers (such as PayU or Razorpay) and are not stored on our servers.

We reserve the right to store shopping pattern data in order to provide better service to all our customers. We will never release any customer information to third parties under any circumstances. Information given voluntarily to help us understand our customer’s needs also remains confidential and is at all times stored on a secure server.

The right to delete Personal Data. You have the right to request the deletion of your personal data, subject to certain exceptions. Once We receive and confirm your request, we will delete (and direct our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:

• • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• • Debug products to identify and repair errors that impair existing intended functionality.

Privacy, Cookies & Tracking Policy:

Airawatt is committed to preserving the privacy of all visitors to our website. Cookies are small amounts of information which we may store on your computer's browser to help us improve your site experience. Cookies will not contain viruses nor install malware and are commonly used across the internet for analytic purposes. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log in to and use the website during your future visits. They also allow us to monitor website traffic and to personalize the content of the website for you.

Cancellation/Return/Refunds Policy:

At Airawatt, Airawatt aim to provide our customers with the best products and services. If, for any reason, you are not satisfied with your purchase, Airawatt are happy to accept returns or cancellations and provide a refund or exchange.

Cancellation Policy:

Orders can be canceled within 24 hours of placing the order. To cancel an order, please contact our customer support team by phone or email with your order number.

Return Policy:

Airawatt accept returns on products within seven days of the delivery date. To initiate a return, please get in touch with our customer support team by phone or email with your order number and reason for return. The product must be in its original condition and packaging.

Refund Policy:

Refunds will be issued within 7-14 business days of receiving the returned product. The refund will be processed through the same payment method used for the purchase. The refund will be made through bank transfer in case of a cash payment.

Please note that the following items are not eligible for returns or refunds:

• Products that have been used or damaged
• Customized or personalized products
• Products that have been tampered with or altered

Airawatt reserve the right to reject a return or refund request if the above conditions are unmet. If you have further questions or concerns regarding our cancellation/return/refund policy, please do not hesitate to contact our customer support team.

Delivery Policy

Thank you for shopping with Airawatt! Airawatt are committed to providing you with a seamless and efficient shopping experience. Please read our delivery policy to understand how Airawatt handle the shipping of your orders.

1. Order Processing:

• All orders are processed within 1-2 business days (excluding Airawattekends and holidays) after receiving payment confirmation.
• Order processing may be delayed during peak seasons or due to unforeseen circumstances. Airawatt appreciate your understanding in such cases.

2. Shipping Methods:

• Airawatt offer various shipping methods, including standard and express options. The available options will be displayed during the checkout process.
• Shipping costs are calculated based on the Airawattight of your order and the shipping destination.

3. Shipping Destinations:

• Airawatt currently ship to addresses within All over India. If your location is not included, please contact our customer service for assistance.

4. Estimated Delivery Time:

• Estimated delivery times are provided during the checkout process. These times are approximate and may vary based on factors beyond our control.
• For shipping, delivery typically takes 15 Working days.

5. Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's delivery status.

6. Delivery Delays:

• While Airawatt strive to meet the estimated delivery times, unforeseen circumstances such as customs delays, extreme Airawattather conditions, or other issues may cause delays. Airawatt appreciate your patience and understanding in such situations.

7. Shipping Confirmation:

• A shipping confirmation email will be sent to the email address provided during the checkout process. Please ensure the accuracy of your email address to receive timely updates.

8. Undeliverable Packages:

• If a package is undeliverable due to incorrect address information provided by the customer or if the package is refused, the customer will be responsible for the return shipping costs and any additional fees incurred.

9. Contact Us:

• If you have any questions or concerns regarding your order's delivery, please contact our customer service team at [+91 96000 21531].

10. Changes to Delivery Policy:

• Airawatt reserves the right to update or modify this delivery policy at any time. Any changes will be effective immediately upon posting on our Airawattbsite.

Thank you for choosing Airawatt.in Airawatt appreciate your trust and look forward to serving you!